IntegrationsConnection guides

Other apps

Connect task, CRM, support, research and shipping tools for the work you need.

Connect task, CRM, support, research and shipping tools for the work you need.

Apps

Connection path

Settings → Apps (/settings/apps) lists connected accounts and the account used in your chats. Open Apps (/apps) to add a connection. In Era Desktop use Business → Apps, and Settings → Apps for account management.

Shipping apps are used from Apps to request or cancel an order shipment and follow tracking results. A request record does not mean the carrier accepted it; check the result and tracking number.

Connections and automation

Connecting an account does not create a workflow. Choose the trigger, target account and action separately. Era cannot access provider data your account is not allowed to use.

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